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What is required to use Neotriad? |
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NEOTRIAD is a web application. In order to use all of its resources, you only need a browser (such as Internet Explorer or Firefox) and a broadband connection to the Internet. |
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How long can we test NEOTRIAD for and how can we permanently subscribe to it? |
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All users can test NEOTRIAD free of charge, with all the available resources, for a period of up to 30 straight days. When this trial period is about to end, you will receive notices in your e-mail meant to allow you to subscribe to one of our plans, if you so desire.
To subscribe to a plan, choose the option Configuration in the menu and click in the Change Plan option.
If you do not subscribe to a plan, you will still be able to continue using your agenda and tasks, with all the available resources - all free of charge. |
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Why is NEOTRIAD a paid service? |
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Our goal is to offer high-quality professional services and accessibility. Our concept is to help you have more time and not lose it on ads and spam. For this reason, we do not sell our user database to advertisers or run any type of advertisements.
Our sole source of revenue is the monthly fees, which guarantee service availability, technical support and constant updating. |
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Can NEOTRIAD be customized or adapted to my company? |
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Yes. NEOTRIAD can be customized for your needs, including the integration to your internal applications, layout customization, own address, specific applications, etc.
For all of this, please contact our sales team at: sales@neotriad.com. |
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Is all my data safe with you? |
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Yes. We have established a very strict safety policy designed to guarantee that your information will be kept under the most absolute secrecy. Our servers have mirroring, constant safety copies, fault tolerances, etc.
Only you with your password will be able to access your data.
All transactions done in the site can also be performed under SSL protocols, the same ones used by your bank in order to guarantee your safety. |
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Can training or consulting be carried out for the implementation of NEOTRIAD in our company? |
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Yes. We count with a specialized team to help your company become more productive and increase its performance. We have a series of products and solutions designed to help you on this subject. Please contact us for more information at: sales@neotriad.com. |
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Do my team members need to be subscribers as well? |
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If your team is public, anyone can access the resources available through your team’s exclusive address, without the need of subscribing.
To access NEOTRIAD resources and those of private teams, due to security and functionality reasons, the members must be NEOTRIAD users. In case your company wishes a subscribing package for your team, contact us in order to us to send you a proposal. |
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To share my data with other people, do they need to be subscribers too? |
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No. You can share your data (appointments, tasks, information and contacts) with anyone - even non-subscribers.
To do this, all you need to do is inform the person’s name and e-mail. |
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What is the difference between the Triad Software and NEOTRIAD? |
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Triad Software is a desktop application, which can be installed in your computer and has resources similar to the ones in NEOTRIAD.
This software does not allow to delegate activities, share data, manage teams and synchronize with Microsoft Outlook, but it carries our Personal Planning assistants (weekly, monthly and annual), file indexing and productivity graphs.
You can use both solutions, allowing you to access your data from anywhere through NEOTRIAD and synchronizing it with your Triad Software. |
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Do I need to take Tríade courses to be able to use NEOTRIAD? |
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No. The product is self-explanatory and has a very efficient help system – just in case you have any doubts. If you wish to further your time management knowledge, visit our site and look at our courses. |
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Does NEOTRIAD synchronize with Microsoft Outlook? |
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Yes. To do this, you need to access the Configuration menu, under the Outlook option and install the synchronization program. The synchronized items are: Tasks, Contacts and Appointments. |
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Does NEOTRIAD synchronize with my Palm, Pocket PC or IPhone? |
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If you use Microsoft Outlook synchronized to your Smartphone and PDA, all you need to do is install the synchronization add-on and then your tasks, agenda and contacts will be synchronized. |
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Can I access Neotriad through my cell phone? |
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If your cell phone has internet access, you can access the mobile version at the address WAP.neotriad.com. |
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Can I cancel by subscription at any time? |
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Yes. The cancellation of your subscription can be done at any time by notifying us about your intention through the system itself. |
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What do I gain with Neotriad team management? |
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In our first version, the focus of the product was to help you be more productive and organized.
In this version, it is possible to create Teams and invite members.
The item Teams is an area that integrates activities and information such as: agendas, tasks, goals, projects, contacts, files, etc.
For example, you can create a Team project and assign tasks to its members.
When this happens, the member receives the tasks through his/her personal NEOTRIAD, which will be automatically (in case the tasks is accepted) included as part of this member’s daily activities. All the acceptance controls, conclusion or progress is done through the team’s graphs. |
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